Privacy Policy

Introduction

Celense, Inc. (“Celense,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, in-car device, and related services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the Services.

Information We Collect

Information You Provide Directly

• Name, email address, and contact information when you register or contact us
• Payment information processed securely through our payment providers
• Communications you send to us, including support inquiries and feedback
• Subscription preferences and account settings

Information Collected Automatically

• Device and sensor data captured during law enforcement encounters (encrypted and cryptographically signed)
• Location data during active encounters (with your consent)
• Usage data and analytics to improve our Services
• Log data including IP addresses, browser type, and pages visited

How We Use Your Information

• To provide and operate the Celense Services, including connecting you with licensed attorneys
• To process subscriptions and payments
• To transmit encounter evidence to your designated legal team
• To send service notifications and account communications
• To improve, personalize, and expand our Services
• To comply with legal obligations
• To protect the rights and safety of our users and the public

We do not sell your personal information. Encounter recordings are transmitted only to your designated legal team and are not shared with third parties except as required by law or at your explicit direction.

Data Security

Celense employs industry-standard and beyond-standard security measures to protect your data:

• All encounter recordings are cryptographically signed at the hardware level using a hardware security module (HSM) before transmission
• Data is encrypted in transit using TLS 1.3 and at rest using AES-256
• Access to evidence data is restricted to your designated legal team
• We conduct regular security assessments of our infrastructure
• We maintain an incident response plan and will notify affected users of any data breach as required by law

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate personal information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Portability: Request a machine-readable copy of your data
• Opt-out: Opt out of certain data processing activities

To exercise these rights, contact us at hello@celense.org.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at: